Help Desk

Find solutions for top issues, common problems or get support from an SMS Marketing Expert. Whatever your needs, we’ll work with you to address them. As a Tier-1 provider we can do whatever it takes to help you take your business to the next level.

telephone
Telephone Support

We’re available, Mon – Fri, 9:00 am – 5:00 pm MST at (801) 256-6779. Talk to a Live Support Agent.
live-chat
Live Chat Support

Let your fingers do the talking. To chat with a Live SMS Marketing Expert during normal business hours, click here.
email
Email Support

Contact us by email here: support@eikonmobile.com. We’ll do our very best to respond within 24-72 hours.
knowledge-base
Knowledge Base

Eikon subscribers can get support 24/7 online via our knowledge base system. Get fast answers to common questions!
billing
Account & Billing

For payment or billing questions please use the form below to submit a ticket or call (801) 256-6779 for assistance.
compliance
Legal Compliance

SMS marketing, the rules, regulations and best practices. click here.
suggestions
Suggestion Box

Do you have an idea for a new feature? Please use the form below to submit your suggestions.
faqs
Pre-Sales FAQ

Just about everything you need to know to make an informed decision, click here.
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