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Two-way Messaging

Two-way Messaging involves sending a message to a shortcode and receiving a reply back. For instance, when a customer or prospect texts INFO to your shortcode and receives a reply back with requested information.

The Eikon Platform leverages Two-way Messaging technology, enabling you to more effectively communicate and better connect with your audience. Easily manage SMS based customer and prospect interactions through Eikon’s Advertiser Dashboard while on-the-go, from an iPhone, Android or other internet connected mobile device.

Using Two-way Messaging to Drive Participation and Engagement

  • Create Text-to-Win Contests (Sweepstakes)
  • Create interactive Mobile Surveys
  • Create Mobile Coupons
  • Create mobile Web Forms
  • Create text autoresponders
  • Create email autoresponders
  • Create Birthday Wishes
  • Customize Auto Responder actions for new opt-in list subscribers
  • Create and send campaigns immediately or schedule them for a later date and time

All responses are captured in your Advertiser Dashboard and you receive SMS text notification to a mobile number or designated email address and when customers or prospects engage.