Two-way Messaging involves sending a message to a shortcode and receiving a reply back. For instance, when a customer or prospect texts INFO to your shortcode and receives a reply back with requested information.
The Eikon Platform leverages Two-way Messaging technology, enabling you to more effectively communicate and better connect with your audience. Easily manage SMS based customer and prospect interactions through Eikon’s Advertiser Dashboard while on-the-go, from an iPhone, Android or other internet connected mobile device.
Using Two-way Messaging to Drive Participation and Engagement
- Create Text-to-Win Contests (Sweepstakes)
- Create interactive Mobile Surveys
- Create Mobile Coupons
- Create mobile Web Forms
- Create text autoresponders
- Create email autoresponders
- Create Birthday Wishes
- Customize Auto Responder actions for new opt-in list subscribers
- Create and send campaigns immediately or schedule them for a later date and time
All responses are captured in your Advertiser Dashboard and you receive SMS text notification to a mobile number or designated email address and when customers or prospects engage.